Privacy Policy

Last Updated: 11/3/2024

Welcome to Palpagos Lab. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is received and collected by Palpagos Lab and how it is used.

Acknowledgement and Acceptance of Terms

Palpagos Lab is committed to protecting your privacy. This Privacy Policy sets forth our current privacy practices with regard to the information we collect when you interact with our website. By accessing palpagoslab.com, you acknowledge and fully understand this Privacy Policy and freely consent to the information collection and use practices described in this Privacy Policy.

Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Palpagos Lab services are encouraged to participate in industry privacy initiatives and to take a responsible attitude toward consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

Information We Collect and Use

Palpagos Lab collects certain information from and about its users in three ways: directly from our Web Server logs, the user, and with Cookies.

• Web Server Logs: When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:
  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.
• Use of Cookies: Palpagos Lab may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.
• Personal Information Users: Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number, and other relevant information. We may also collect demographic information, such as your business or company information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant info. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.
• How We Use the Information Collected: We use your personal information for the following purposes:
  • To make the site easier for you to use by not having to enter information more than once.
  • To help you quickly find services or information.
  • To help us create content most relevant to you.
  • To alert you to product upgrades, special offers, updated information, and other new services from Palpagos Lab.

Sharing of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

1. Permitted or required by law; or,
2. Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
3. Investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

GDPR Compliance

For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). This includes but is not limited to:

• Processing your data lawfully, fairly, and in a transparent manner.
• Collecting data for specified, explicit, and legitimate purposes.
• Ensuring that data collection is adequate, relevant, and limited to what is necessary.
• Ensuring data accuracy and up-to-date information.
• Limiting the storage of personal data to a period necessary for the purposes for which they are processed.
• Processing data in a manner that ensures appropriate security.

CCPA Compliance

For residents of California, the California Consumer Privacy Act (CCPA) grants the right to request that we disclose the categories and specific pieces of personal information we have collected. You also have the right to request deletion of your personal information, opt-out of the sale of your personal information, and not be discriminated against for exercising any of your CCPA rights.

PIPEDA Compliance

For Canadian users, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), we adhere to principles such as obtaining consent when collecting, using, or disclosing your personal information, and providing you with access to your personal information upon request.

CalOPPA Compliance

As part of the California Online Privacy Protection Act (CalOPPA), we agree to the following:

• Users can visit our site anonymously.
• Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the home page of our website.
• Users will be notified of any privacy policy changes on our Privacy Policy Page.
• Users are able to change their personal information by emailing us or through a designated link on our site.

Security of Information

Your personally identifiable information is kept secure. Only authorized employees, agents, and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy, please contact us using the information below:

• Email: [[email protected]]